What Does an IT Specialist Do?

What does an IT specialist do? An IT specialist is a person who monitors the business’ computer networks, troubleshoots, and corrects errors and upgrades and backs up and upgrades systems. An IT specialist provides technological support to staff, promotes digital protection, and maintains systems are running efficiently and effectively for the company s needs. A person in this field is called upon to resolve technical problems that may arise from time to time. They are responsible for implementing new programs as well as updating existing ones.

Many businesses employ IT specialists because they possess technical skills. The job profile requires that they be able to work with a variety of people and machines and are excellent problem solvers. Some specialists may communicate with customers, design, and implement solutions and create work plans and cost estimates. In a technical position, a specialist must be versatile enough to handle many different responsibilities.


There are several certifications that can be used to separate the different types of IT specialists. Certified Computer Support Specialist (CCSS) is one type of certification that IT specialists may obtain. This certification requires specialized training and a certain amount of technical knowledge. Specific knowledge required for CCSS includes understanding the Windows server architecture, configuration management, and understanding how to troubleshoot hardware issues.

Many IT specialists choose to obtain a more specific set of knowledge in order to specialize in a certain area of information technology. There are two main types of specialists in information technology – controllers and information specialists. Controllers are responsible for managing network infrastructure and coordinating service delivery. Information specialists are responsible for implementing the technology and maintaining it in place. A controller may also install network hardware, design software, or provide routine maintenance and service to network equipment.

Formal Schooling

Most IT specialist positions require that candidates have at least a bachelor’s degree in a computer related field. Some specialists choose to earn an associate’s degree, while others prefer to earn a master’s degree. Information technology specialists who earn an associate’s degree typically focus on software or hardware installation. Some specialists complete a six-month internship at an office or manufacturing facility to gain experience and build their skills before moving into permanent specialist positions. When choosing the school from which one enrolls, students should make sure that the program includes classroom study and the ability to earn certifications in particular areas.

Common Certifications

It is important for specialists to understand the differences between information technology certifications and specialized certifications. The most common certification in use is the Windows Specialist certifications. These certifications require that candidates have at least a bachelor’s degree in a technical field related to information technology. Specialized certifications typically take about one year to achieve and can involve complex courses designed to train professionals to work with specific information technology systems. In some cases, these specialized certifications do not require any specific training, but instead candidates must be skilled in computer and networking skills.

IT specialists can work in a number of different environments. They can work in Information Technology departments in businesses and corporations, or in Information Technology departments within the government. Many specialists also work in customer service centers, medical facilities, public safety departments, or military agencies as well. In many cases, IT specialists will start out working in the customer service center as a receptionist or administrative assistant, and after gaining experience, may be promoted to a senior position within the company.

On the Job Training

IT specialists spend a great deal of time on the job training and learning new skills. They often stay in the job long enough to build up significant experience and knowledge. This experience can help them to better perform their duties, especially in a growing IT department. As technology changes, it often requires additional training and certifications to stay up to date with new regulations and industry standards. These specialists are very important for helping organizations keep up with these changes and are extremely important to the success of any organization.